I cant renew loans on helmet even tough there is no one requesting the book/only once renewed

I cant renew loans on helmet even tough there is no one requesting the book/only once renewed

It says " You cannot renew items because: Your registration has expired " What does that mean? And how should i proceed to solve this issue? Kiitos! 

Answer

As I don't have Your library card number I can't check what is the reason for this message.

If You don't have Finnish social security number Your card is valid only for one year. Please contact any Helmet Library. so the period of validity will be extended.

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