The Consumer Agency monitors a number of laws that protect the consumer on the market. You can file a complaint about inappropriate marketing, unreasonable terms of a contract, contract modification or breach of good debt collecting. Advice on consumer rights, tel. +358 10 19 4675, Mon–Thurs, 10am–noon. http://www.kuluttajavirasto.fi/Page/270e0c87-4973-4d20-baac-a5d0bebc5be4.aspx Contact form: http://www.kuluttajavirasto.fi/Page/4247273b-5403-44fb-ae2d-acb024fdad54.aspx28.5.2009 12:03Helsingin kaupunginkirjasto